Course Page: Introduction to Mediation

Course Page

Introduction to Mediation

Learn core techniques for reframing conflict, guiding conversations, and resolving disputes effectively.

This course provides a foundational overview of mediation practice, focusing on empathy, neutrality, and effective communication. Through guided examples and scenarios, participants will learn to navigate tense conversations and facilitate productive resolutions.

🎓 Instructor: Dr. Alex Monroe
⏱️ Duration: 30 Minutes 💰 Cost: $99 📜 CE Credits: 1.0

View the Syllabus
online, class, course, teacher, laptop, webinar, e-learning, online class, education, virtual, classroom, university, internet, course, teacher, webinar, webinar, webinar, webinar, webinar, e-learning, e-learning

Meet Your Professor

Teacher of Month
mark@annettent.com

Instructor Courses
Confident woman in eyeglasses holding a book in a library setting, showcasing style and knowledge.
View All

What You’ll Learn

Module 1 — The Foundations of Mediation

An overview of mediation as a structured process for resolving conflict with the help of a neutral third party.

Learn the key distinctions between mediation, negotiation, and arbitration.

Button

Module 2 — The Role of the Mediator

Explore the mediator’s primary responsibilities: maintaining neutrality, promoting communication, and guiding participants toward resolution.

Understand the boundaries of influence and impartiality.

Button

Module 3 — The Mediation Process

A step-by-step walkthrough of a standard mediation session — from intake to agreement.

Covers opening statements, issue framing, discussion, and closure.

Button
  • Cost: $99
  • Duration: 30 minutes
  • CE Credits: 1.0
  • Level: Beginner