Cultural Awareness in Mediation

Inclusive, bias-aware approaches to mediation that improve trust and outcomes across diverse parties.
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Instructor: Prof. Aisha Fernandez
Duration: 60 minutes
Cost: $99
CE Credits: 1.5

Description:
Understand how culture, identity, and communication styles shape conflict. Build inclusive practices that reduce bias, increase trust, and support fair outcomes.
Key Topics: cross-cultural communication; power and perception; bias interruption; culturally responsive agreement drafting.

Basic info

Through reflective prompts and practical techniques, you’ll learn to identify cultural assumptions, adapt your language and framing, and design processes that respect differing norms and expectations.

Course requirements
  • Openness to self-reflection

  • Willingness to apply perspective-taking exercises

  • Optional: headphones for short interview clips

Intended audience
  • Mediators serving diverse communities

  • School, workplace, and community facilitators

  • Legal and HR professionals committed to equity-centered practice

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Course details
Duration 1 hour and 45 minutes
Level Intermediate

Opening Hours

  • Mon - Fri 9AM - 8PM
  • Sat - Sun 10AM - 5PM

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— Benjamin Franklin

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