How can mediators maintain and improve cultural competency?
November 25, 2025
Ethics & Professional Standards
Key standards, confidentiality, and impartiality considerations drawn from real-world scenarios.
Instructor: Judge (Ret.) Samuel Ortega
Duration: 50 minutes
Cost: $120
CE Credits: 3.0
Description:
A focused review of ethical duties in mediation, including confidentiality, impartiality, conflicts of interest, and informed consent—illustrated through real-world scenarios.
Key Topics: ethics codes; boundary management; disclosures and waivers; handling complaints.
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Basic info
You’ll examine common ethical dilemmas and learn structured decision steps to resolve them. The course highlights best practices for documentation, party communication, and referrals when ethical issues arise.
Course requirements
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Ability to read short case vignettes
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Commitment to apply confidentiality and neutrality standards
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Optional: access to your local/organizational ethics guidelines
Intended audience
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Practicing and trainee mediators
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ADR program administrators and court staff
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Professionals who supervise or mentor neutrals
Instructor
Nahallah Champagne
Course details
Duration
1 hour and 45 minutes
Level
Beginner
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